Thank you for validating the required information to verify your identity and retrieve your Lyft Driver account. We have successfully located your Lyft Driver account!

We have identified (2) reports submitted by previous riders that have been documented in our Lyft records. We’d like to review this information with you and provide any necessary assistance regarding these reports:

  1. Our records indicate a concern regarding driver identity verification, specifically that the individual operating the vehicle could not be confirmed as the same person associated with the Lyft Driver account and profile image on file.

  2. Our records indicate a safety concern related to driving behavior. Specifically, a report was submitted alleging that the individual operating the vehicle may have been traveling above the posted speed limit.

If you acknowledge these reports from previous riders are incorrect or do not apply to you, please select the “Dispute” button. This will allow us to review the reports and help address any restrictions on your Lyft Driver account so you can get back to driving as soon as possible.

If you acknowledge these reports from previous riders can be true related to your driving activity while using Lyft, please select the “Send Ticket” button. We will email you (2) Lyft Support tickets so our Lyft escalations team can further review and assist with your case.