Beyond this point, the Grubhub Virtual Bonus Card will be required to continue delivering with Grubhub. After reviewing your current third-party order activity, there is a possibility that this issue could result in a temporary restriction or deactivation of your driver account. Adding the Grubhub Virtual Bonus Card to your account is part of the verification process intended to help prevent further restrictions.

Your Grubhub Virtual Bonus Card cannot be used to cash out funds. The card will now appear in the Earnings tab of your account. While the Virtual Bonus Card is active, Instant Cashout willbetemporarilyunavailable due to the ongoing verification process.PleasedonotremovetheGrubhubVirtualBonusCard. Removing the card may result in an immediate account restriction or deactivation pending further review for incomplete verification. Reference ID: #AK19029.

If you currently use Instant Cashout regularly, you will be able to cash out to your existing debit card again once your identity verification has been completed and the applicable 72-hour hold period has passed.

Please Note: The hold period typically lasts up to 72 hours. Once the hold has ended, Instant Cashout will become available again, and the Grubhub Virtual Bonus Card will be automatically removed from your account. You’ll be able to view your balance and see your earnings updated, with amounts ranging from $30–$150. Please wait for a follow-up call from a Grubhub representative within the next 72 hours.