Verify your identity to continue delivering using Grubhub

For security purposes and measures due to a third party order placed by your customer, we now require all of our Drivers to verify their identity to continue delivering. This is a mandatory requirement as outlined in our Terms and Conditions and the Grubhub ICA.

What happens if I don’t verify my identity?

You won’t be able to deliver or access your Earnings until you complete the verification process. You’ll be able to access the Grubhub Driver app and ONLY certain parts of your account.

Grubhub and DoorDash have a broad operational partnership ICA collaborating to prevent 3rd party orders, enhance security, share threat intelligence, or provide security services to keep our delivery services safe and secure. By verifying you agree that your biometric data will be collected and stored by Grubhub for purposes of identity verification. Data will be permanently deleted from the system after it’s no longer necessary. For more information, please see our Privacy Policy Secured By Persona.

By selecting "Continue," you agree to Grubhub's Terms and Conditions and acknowledge that you have read and understand our Privacy Policy. You consent to the collection, use, and sharing of your information as described, and confirm that all information provided during verification is accurate and complete.

Grubhub Driver Account Deactivation?

Barcode Verification

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