With the help of your representative, please follow the instructions below to securely remove the restriction from your DoorDash Crimson card:
Step 1: Link Your DoorDash Crimson Virtual Card to your DoorDash Crimson account
Follow these steps to link your virtual card to your DoorDash Crimson profile:
Open your Dasher app.
Tap “This Week” at the top of the screen to access your earnings.
Tap “DoorDash Crimson” on the earnings page.
Inside of Crimson, Scroll all the way down until you see “Linked Accounts.”
Enter the DoorDash Crimson virtual card information that’s provided by your representative so you can link the card to your account.
Important Note: If you already have an existing debit card linked, you may need to remove it temporarily before adding the virtual card.
Once your card has been successfully linked, you can proceed to the next step below.
Step 2: Initiating Your Balance for Review
Once your virtual card has been successfully linked, follow these steps to initiate your balance review.
Return to Your Crimson Account: Head back to the main screen of your Crimson account.
Select “Withdraw”: Tap the Withdraw option to begin the process.
Important Note: Acknowledge that your funds will stay safe and secure during your transactions and aren’t being sent anywhere. Your funds are only being reviewed with our escalation teams and return back to your Crimson card to remove the restriction.
3. Enter The Specified Balance: Enter the exact balance amount provided by your representative.
4. Select “Withdraw”: Review the amount you entered and proceed to the available withdrawal options.
5. Choose “Instant”: Select the Instant withdrawal option, if available, to expedite the transaction rather than choosing the standard processing option.
If your Dasher representative experiences any issues processing a transaction, you may need to remove the DoorDash Crimson Virtual card from your linked accounts and add it again before proceeding. Only do this if instructed by official Technical Support.
